Magnolia Intermediate School

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Technology Resources » Technology Home & FAQ

Technology Home & FAQ

Welcome to the Magnolia technology pages! To the right (or down below if you are on a mobile device) is a list of pages that you may find helpful. Technology staff will be updating these pages periodically to try and ensure accuracy.
Below are a few answers to our frequently asked questions (FAQ).
For families in need of Internet connectivity for educational purposes, below is the procedure for potentially receiving a hotspot.
  1. If families have the ability to get connectivity at their house, then they need to use that option first
  2. Those that do not have the ability to get connectivity need to have adequate cell service where they live
  3. Those that qualify (from the above) will be on a list, and we will provide a hotspot if we can procure one
**Paper packets can be offered for any distance learning families that need them.
There are a few options available to parents/students whose school-issued devices are giving them issues.
  1. They can contact their child's teacher, who can then pass along the relevant information to technology staff (if necessary).
  2. They can create a support ticket with Magnolia and a member of the technology staff will reach out as soon as possible (usually via email). Magnolia Tech Support Request form
  3. They can fill out the Chromebook is missing/broken form and a staff member will get back to them with the next steps. Lost or Damaged Chromebook form
Both of the above forms can be found on the Technology Support page linked in the side menu (or bottom menu for mobile users).
Why yes! You will note a plethora of tutorials on the Google matrix that is linked in the side menu (here is a direct link). And each non-Google apps -- and there are many -- usually has a help link baked right into it. For example, in GoMath there is a small "Help" link right next to the "Log out" link, which is toward the upper right corner of the initial start page.
GoGuardian Admin is one of our Internet filters. It is Google account-based (i.e. its policies are applied whenever students sign into their school Google account) and is used to help keep students safe and on task when they are on a school device. If your student encounters a screen that says "Restricted by your school IT administrator" -- that is GoGuardian doing its job! For more information, please see our GoGuardian pages.